Repair Authorization Form
To have your Mommy Bracelet repaired, please follow these steps:
- Fill out and submit this online form for pre-authorization before you send your bracelet to us. We will determine the cost to repair your bracelet and notify you with the price and with shipping instructions.
- Ship your item to us in a BOX, insured. We can not be responsible for items lost or damaged in transit.
We are happy to repair bracelets that are not ours. If your bracelet has no MB heart tag, it is probably not an original Mommy Bracelet. The MommyBracelet warranty is void if the jewelry has been damaged by accident, negligence, unauthorized service* or other factors not due to defects in material or workmanship.
* If you had our bracelet restrung by anyone other than MommyBracelets your warranty is void.
Please add customercare@MommyBracelets.com to your approved email list or address book.